Frequently Asked Questions (FAQ)
Only empty sections on the “Edit” screen

Some users experience issues when trying to edit their tables on the “Edit” screen of TablePress. Instead of seeing the usual table information, table content, or user interface buttons, the individual sections on the “Edit” screen are all empty, like in this screenshot:

Screenshot of the "Edit" screen with empty sections
A caching issue can result in the “Edit” screen only showing empty sections.

The cause for this problem often is a caching issue, for which there are two possibilities:

Google Chrome loads an old WordPress file

TablePress users with Google Chrome as their web browser have reported that this issue was the result of their browser loading an old version of a WordPress file instead of the latest version. To solve this, it can therefore help to clear browser cache, e.g. via these instructions from the Chrome team.

After clearing the browser cache, Chrome will again load the latest version of the affected WordPress file, so that the issue with empty sections on the “Edit” screen of TablePress should disappear.

TablePress Modules cache is stale

Users of TablePress Pro or TablePress Max, but not users of the free version of TablePress, might be affected by a different caching issue, this time on the server. Normally, this cache is automatically cleared when TablePress is updated, but sometimes this quick step has to be done manually, but only once.

To clear the “Modules” cache, please go to the “Modules” screen of TablePress and click the “Save changes” button at the bottom. No actual changes to the activate modules need to be made, simply clicking the button is enough. This will then clear the internal Modules cache, which might have become stale. The issue with the empty sections on the “Edit” screen should then disappear as well.

Other causes

If you are still experiencing this issue despite performing the suggestions from above, it’s possible that there is a JavaScript problem on the site. To find out more details about this error, please check the error log “Console” in the “Developer Tools” of the browser, available via the “Three dot” menu or a keyboard shortcut. The Console should then open in the bottom right part of the screen, with error messages highlighted in red.

If you find error messages related to TablePress in that Console, please get in touch for support with this and provide those error details.